skip to main content

Stay safely with Thistle Hotels

We want you to have nothing but a good time at Thistle, no matter what is going on in the world. So be rest assured that your health and safety remain of utmost importance. For all the hard work and extra measures in place, we are proud to be accredited by leading industry partners.

Below you’ll see how we’re keeping our hotels clean and you and our teams safe and well.

Throughout your stay

Firstly, you’ll notice the team will continue to wear face coverings. We encourage our guests to also continue to do so in all public areas in consideration of others.

We also ask that our guests check in on the NHS COVID-19 app, downloaded via Google Play or the Apple App Store. 

Unfortunately, at this time we are still not accepting cash. Please ensure you have a card available for payment.

We have hand sanitiser ready for you at the entrance and key spots around the hotel. And we’ll continue to ensure social distancing measures are thoughtfully observed.

Naturally, we're keeping things spotless with our enhanced and rigorous cleaning and hygiene protocols. All bedrooms go through a high-touch, deep clean including extra disinfection of the most frequently touched guests room areas before every new guest arrives.

When you’re ready to depart, feel free to use our express check-out. Simply drop off your key card in the box at Reception for a contact-free goodbye.

Restaurant & bars

Reservation for all mealtimes in the restaurants, including breakfast in some of our hotels, will be required to manage social distancing and the flow of our guests. Please speak to reception should you require any reservations.

Meeting & events spaces

We’re pleased that both indoor and outdoor business events can currently take place as per government guidance. This includes conferences, trade shows, exhibitions, charity auctions, private dining events such as charity or gala dinners and awards ceremonies, and corporate hospitality.