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22 Mar
23 Mar
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Thistle Piccadilly FAQ's

What happens to my every hotel Piccadilly booking I've made?

It will automatically transfer over to Thistle Piccadilly, you won't need to do anything. Your confirmation number will remain the same as before.

What happens if I'm in the hotel the day before or the day the change over happens?

Nothing, you will just see some changes to signage and the branding on items in your bedroom.

Who can I speak to about my booking? 

You can call and speak to us on 0800 330 8395 if you're in the UK, or +44 207 523 5061

What if I want to make a booking after this date?

You can visit the new Thistle Piccadilly website to make your booking as you normally would. Just visit and select Thistle Piccadilly

Is the address changing?

No. The building is staying just as it is, within easy walking distance to all London's best sights.

Are my booking terms and conditions going to be different?

Nope. We will be operated by the same parent company, glh Hotels

You can be assured to receive the exact same level of product and service, with some added extras of 24 hour room service and an extended breakfast menu. To bring us in line with the Thistle family, Nespresso machines will only be available in our deluxe rooms and junior suites and free mini bars in our junior suites.

How do I keep  up to date with Thistle Piccadilly?

Follow Thistle on facebook and twitter  for the latest updates and sign up to emails on to always be the first to receive all the best offers and promotions.

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