Contact
Contact us
Got a question or need assistance? Check out our FAQs for answers to the most common queries or get in touch directly using the contact form or phone number below. Our friendly team is always ready to help!
- +44 (0)20 752 35091
- Thistle Park Lane
20 Great Cumberland Place,
London,
W1H 7DL
How to get to us
By Road
To programme your sat-nav, please use the postcode W1H 7DL.
Thistle Park Lane offers a 25% discount to park at Q-Park Marble Arch. This offer is available to guests dining and attending events or functions at the hotel.
The discount is not valid when pre-booked directly with Q-Park or when special events are taking place in Hyde Park. Take your parking ticket to Guest Services to be validated.
Q-Park Address: Q-Park, Marble Arch, Cumberland Gate, W2 2ET, London
By Rail
Due to its central location, all the major London Rail stations are only a short underground or taxi ride away from Thistle Park Lane. However, Paddington and Marylebone stations are the nearest and a 15-minute walk away.
Alternatively, you can take the underground to Marble Arch Station Central (red) line, just around the corner from the hotel.
From the Air
London Heathrow: The Heathrow Express runs direct to London Paddington. You can then walk to the hotel in 15 minutes, grab a quick taxi or take the underground to Marble Arch Station.
London Gatwick: Take the Gatwick Express to London Victoria, take the Victoria Line to Green Park Station, then take the Jubilee Line to Bond Street Station, and from then the Central Line to Marble Arch Station.
London Stansted: Ride the Stansted Express to Liverpool Street, then take the Central line to Marble Arch Station.
London City Airport: Take the Docklands Light Railway to Bank station, change to the Central line which runs directly to Marble Arch Station.
FAQs
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No, there is no on-site parking at Thistle Park Lane.
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Check-in starts from 3 pm. Early check-in may be available for a fee. Please let us know when booking if this is required. Otherwise, you can store your luggage at reception while you explore.
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Check-out is at 11am. Late check-out can be arranged for a fee, just ask when booking.
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Enjoy 24-hour reception, fast and free Wi-Fi, room service and express check-out.
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Yes, our reception team can store your luggage before check-in or for the day after check-out.
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All our hotels are non-smoking, in line with UK legislation. This includes e-cigarettes and vaping.
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Yes, fast and free Wi-Fi is available in all rooms and public areas throughout the hotel.
