Contact
Contact us
Got a question or need assistance? Check out our FAQs for answers to the most common queries, or get in touch directly using the contact form or phone number below. Our friendly team is always ready to help!
- +44 020 7523 5056
- Thistle London Heathrow Terminal 5
Bath Road,
Longford,
London,
UB7 0EQ
How to get to us
FAQs
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Yes, here’s what you need to know about parking at our Thistle Hotels and Thistle Express Hotels:
- Thistle Heathrow T5: 450 spaces are available at £18.00 per car per night when reserved with accommodation. Save more when booking parking as part of a package.
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Check-in starts at 3pm. If you’d like an earlier check-in, let us know when booking and be aware that fees may apply. Not ready for your room yet? You can leave your luggage with reception.
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Check-out is at 11am. Need to stay a little longer? Late check-out can be arranged when booking, subject to an additional fee.
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Every Thistle Hotel offers:
- 24-hour reception
- Fast, free Wi-Fi
- Room service
- Express checkout service
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Of course! Our friendly reception team is happy to store your bags before check-in or for the day after you check out.
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No, all Thistle Hotels are non-smoking in line with UK legislation. This policy also applies to e-cigarettes and vaping.
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Yes, we provide fast and free Wi-Fi in all bedrooms and public areas, so you’re always connected during your stay.