The Parc Hotel by Thistle, Cardiff has scored four stars for the second year running in the AA Quality Standards and has the highest star rating of all hotels in Cardiff City Centre, proving that the hotel ‘exceeds expectations’ for guests.
The hotel was praised for its style, character and its contemporary feel, with staff being described as “attentive” and with “great guest focus”. The “striking building in a city centre location” also impressed the judges.
The overall four star rating was achieved in the assessment of the five areas of quality; cleanliness, service, bedrooms, bathrooms, food and provision of services and facilities.
The Victorian hotel, built in 1883 has 140 bedrooms including (insert number) suites for guests to relax in. It also offers high speed wireless internet access which will enable business and leisure travellers to stay connected with work and family when they’re away.
There are eight meeting rooms including two large conference facilities that accommodate 300 delegates theatre-style, all equipped with the latest presentation equipment. A dedicated support team is on hand to ensure meetings and events run smoothly.
The hotel’s stylish restaurant Hamon’s, offers home cooked British and continental dishes, with a new menu due to be launched in the next couple of months. The hotel also has a Champagne Bar that stocks a wide selection of wine and champagne for guests to enjoy.
Richard O’Riordan, General Manager of The Parc Hotel, said: “This is a double achievement for The Parc Hotel. We are delighted to have been awarded four stars for the second year running, and especially for our customer focus as Thistle prides itself on guest experience.
“Thistle is investing £100 million across the group improving facilities and service standards. This award shows that the investment and our work at The Parc is being truly recognised.”
The AA recognises around 4000 hotels across Britain & Ireland. The AA Merit Score (previously called the AA Quality Percentage) provides consumers with a means of comparing hotels within the same star rating. This score is out of 100. The AA Merit Score is shown beside hotel entries in the AA Hotel Guide and on the AA web site (www.theaa.com).